Crash Logs and Heap Dumps

In the rare event of a crash caused by an Out of Memory error, the Intelligence Hub is configured to produce a crash log and a heap dump.

Windows and Linux

These files are saved in the active directory.

When running as a service, the console output captured at the time of the crash is also retained. On Windows it is written to the service log files in runtime\service\logs. On Linux it is sent to the journal by default and is viewed by running journalctl -u highbyte.service. See Run as a Service for details.

Docker

In Docker environments, these files are saved to /usr/local/highbyte/appData. Please refer to the Docker documentation for details on configuring a volume to persist these files across restarts.